At Big Bang Education CIC we use your personal data to help us provide services to promote engineering and technology to the public.
We take our responsibilities to look after your personal data extremely seriously.
In the sections below, we describe how we collect, process, store and share your personal data.
Who is responsible for your data?
Big Bang Education CIC is the Data Controller and responsible for your data.
Our registered address is:
Northern & Shell Building,
5th Floor, 10 Lower Thames Street,
London EC3R 6EN
What personal data do we collect about individuals?
Below is a list of the personal data we collect and when we collect it:
Your name and contact details.
If you correspond with one of our team
When you register to take part in one of our engagement programmes or our Big Bang competition
When you register on our Exhibitor Portal
When you sign up to download our research publications
When you order or download any of our free careers materials
When you undertake an evaluation of our activities.
When you volunteer at one of our events.
When you become a donor, supporter, corporate member or employer network contact.
When you request access to the Schools Database system.
If you enter into a contract with us.
If you are a government contact who can assist us in promoting engineering.
Information about the number of children or adults attending an event with you.
If you are a teacher or parent who is accompanying children to one of our events.
Communication we have with you – emails, letters, online messages and social media posts, feedback.
When you engage with us via correspondence or social media activity
Sensitive personal information regarding your (or any accompanying children’s) health, your ethnicity or your alleged or convicted criminal offences
If you request assistance at one of our events
If you volunteer at one of our events
If you have an accident at one of our events.
If you communicate special dietary requirements with us.
If we ask for ethnicity through our evaluation activities (for the purposes of promoting equality and diversity)
If your Disclosure Barring Service check shows a criminal conviction
Information that you give us through our evaluations.
Please remember that any personal information that you post on any of our social media sites or comment areas is not monitored and that information you share is visible to all members of the public.
How do we process the personal data we collect and what legal grounds do we have to process it?
How do we process your data?
To process your attendance at one of our events (e.g. visitor, exhibitor, volunteer)
We will share your information with our registration provider and our event logistics partners to ensure you can access the event.
To manage our current and future relationships in our contact network (e.g. employers, sponsors, corporate members, government contacts) and trustees
We will use your information to contact you regarding how you are currently working with us. We will also make contact if we feel there is a possibility your organisation may work and support us to promote engineering across the UK.
To communicate with you regarding any feedback or evaluations we receive
We will use your information to communicate with you to follow up and analyse the feedback you give us.
To manage your request for careers resources
We will use your information to ensure that the resources you requested are sent to you at the correct location.
To provide you with any marketing material you have requested
We will use your information to provide you with any marketing material you have requested through one of our portals. You can unsubscribe to this at any point.
What legal basis do we have for processing?
If you have provided us with your consent to process your data then giving us that consent provides us with the legal basis to process that data. Please note that you have the right to withdraw your consent at any time. To do this please follow the link to ‘your data’ at the bottom of our website pages.
We may also process your data if its within our legitimate interests to do so, this means that is necessary for us to achieve our objectives as an organisation. We make sure that if we do process personal information on a legitimate interests basis that it is balanced against the rights and freedoms of the individuals.
We may also process your data under contractual necessity to fulfil contractual obligations.
We may also process your information to comply with a legal obligation or to protect your vital interests (e.g. in case of a medical emergency)
How do we use your data to tailor the service we provide?
How can you manage marketing messages you receive?
We may send you marketing communications by email if you have indicated that you would like to hear from us with regards to the work that we do and the programmes we manage.
If you would like to unsubscribe from these emails please follow the unsubscribe link at the bottom of the email you have received.
Please note that if you unsubscribe we may keep a record of your personal information to ensure that we do not send any further communication.
How long do we keep individual’s data?
We will only keep data as long as we need it. This timescale will vary for different types of data and reasons for processing. For more information on how long we retain data please email [email protected]
In some cases we may anonymise your personal information to use for statistical and research purposes – this information will no longer be associated with you.
How do we protect individual’s data?
We use extensive encryption and password protection to ensure that your data is held securely.
Our organisation holds the ISO9001:2015 Quality Management accreditation. As part of our quality management system we regularly monitor our data collection and data security processes to ensure compliance with General Data Protection Regulation (GDPR).
How do we share your personal data?
We may share your personal data with the following categories of recipients:
Event logistics partners – When you register for one of our events, your details may be shared with our registration provider, our external event management team and certain suppliers and sponsors to administer your booking.
Delivery Partners – We may share your data with our network of delivery partners across the UK who work with us to provide our STEM engagement activities.
Careers Material Distribution providers – We may share your data with our distribution partner who processes requests for careers materials. Please note as part of this process your data may be sent overseas.
Evaluation Providers – We may share your data with our evaluation provider to help us undertake the evaluation of our activities.
Office operations - As part of our day to day operations Big Bang Education CIC will share employee and visitor personal information with an external office services team.
Big Bang Education CIC group companies – We may share your information with our parent company The Engineering and Technology Board (trading as EngineeringUK)
Sending Data Outside the UK
Some of your data may sent outside of the UK as some of our systems for storing information may have storage locations outside of the UK. We will ensure that if any data is transferred in this way that the data processors are in a country that has adequacy under the GDPR. If the country does not have adequacy then we will ensure that the data processors are subject to binding corporate rules or standard contractual clauses. If you would like more information, please contact us at [email protected]
How to contact us
You can email us at [email protected] or you can write to Head of Business Services, Northern & Shell Building, 5th Floor, 10 Lower Thames Street, London EC3R 6EN.
What are your rights
You are entitled to see copies of all the personal data that we hold on you. You also have the right to make changes to that data, request that your data be deleted or request that your data is moved to another organisation. To make a subject access request please follow the ‘your data’ link.
Please note that if you registered for one of our Big Bang events you can edit your details by logging onto the registration system.
If you consented to us sending you newsletters and information about our programmes and activities then you can unsubscribe using the link at the bottom of the email.
For more information on your rights under the GDPR please visit the Information Commissioners Office website here https://ico.org.uk/for-the-public/is-my-information-being-handled-correctly/
How to make a complaint
If you are unsatisfied with the way your data is being processed we would appreciate that you contact us at [email protected] in the first instance to resolve the matter.
If however you are still unsatisfied you can contact the Information Commissioners Office (ICO) please follow this link for more information. https://ico.org.uk/concerns/
Changes to this policy
This policy may change from time to time and if we make any changes to this policy we will inform you. This policy was last updated in October 2021